Privacy Policy for Farmers Guide

Effective Date: 18/09/2024

Farmers Guide (“we,” “our,” “us”) operates the website https://www.farmersguide.africa/ and the associated mobile application (the “Service”). This Privacy Policy outlines how we collect, use, and protect your personal information when you access our Service. Our mission is to empower African farmers with AI-driven insights, including real-time crop disease detection, weather forecasting, and soil health analysis.

1. Information We Collect

We collect several types of information to provide and improve our Service, which includes advanced farming tools and personalized advice

  • Personal Data:
    • When you sign up for our platform or interact with the Service, we may collect personally identifiable information such as:
    • Name
    • Email address
    • Location (for providing weather forecasts and farming advice)
    • Phone number (for notifications and updates)
  • Location Data
    • We may collect your device’s location with your permission to provide localized weather forecasts, crop disease alerts, and personalized farming recommendations. You can enable or disable location services at any time through your mobile device settings
  • Photos and Media Files:
    • The app allows you to upload photos of your crops for AI-driven disease detection and soil health analysis. These images are processed to provide farming insights and not stored unless necessary for service improvements.

2. How We Use Your Information

We use your data to enhance your farming experience and deliver personalized services, including:

  • Providing real-time crop disease detection by analyzing uploaded images
  • Offering localized weather forecasts and alerts to plan your farming activities
  • Analyzing soil health to recommend appropriate treatments
  • Sending personalized farming advice based on your crop conditions, soil health, and weather
  • Sending in-app and SMS notifications for weather alerts, crop updates, and disease prevention
  • Monitoring crop growth and recommending ways to optimize yields

3. Sharing and Disclosure of Information

We do not sell or share your personal information with third parties except in the following cases:

  • With Your Consent: We will share your data when you give us explicit permission to do so.
  • For Legal Reasons: We may disclose your information to comply with legal obligations or in response to valid requests by public authorities.
  • With Service Providers: We may share your data with trusted third-party service providers (such as those providing cloud storage, data analysis, and AI services like Gemini) to help us operate the platform effectively.

4. Security of Your Information

We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or loss. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Update: You can request access to or update the personal data we hold about you
  • Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Opt-Out: You may opt-out of receiving notifications or withdraw consent for the use of your location at any time.
    • To exercise these rights, please contact us at info@farmersguide.africa . We will respond to your request within a reasonable timeframe and provide the necessary assistance.

6. Third-Party Services and Integrations

Farmers Guide uses various third-party technologies, including Gemini API, FastAPI, and Vercel, to enhance our AI-driven insights and deliver seamless farming solutions. These third-party services may collect certain data as part of their functionalities. We encourage you to review their privacy policies for more information

7. Children’s Privacy

Our Service is not directed towards individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of any data collected from children without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through the Service or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@farmersguide.africa